FAQ
In Case of Emergency Call 8000 76925
Please remember we care about your privacy.
- CONTACT US
ADMISSION INFORMATION
When you arrive at Royal Artemis Medical Centre Private Hospital you will be directed to our 24-hour reception. You will be asked the reason for your visit so that we can correctly direct you to the relevant department / Doctor. Your personal information will be taken as well as your insurance coverage details if applicable.
If your medical condition requires you to be admitted to the hospital the following will be required;
• A form of identification i.e. Passport / ID
• Holiday Flight confirmation (if applicable)
• Medical insurance (if applicable)
Dedicated personnel will be available to help you to complete any necessary documentation and assist you with any questions you may have.
HOSPITAL DEPARTMENTS & SPECIALITIES
24 Hour Emergency
• Cardiology
• Clinical Laboratory / Food and Water Laboratory Services
• Cosmetic Surgery
• Dentistry
• Dermatology
• E.N.T (Ear–Nose–Throat) / Otorhinolaryngology
• Gastroenterology / Endoscopy
• General Practitioner / Outpatients
• General Surgery
• Haemodialysis
• Intensive Care Unit (ICU)
• Neurology
• Obstetrics and Gynecology
• Orthopaedic Surgery & Traumatology
• Paediatrics
• Pathology / General Internal Medicine
• Pharmacy
• Physiotherapy / Rehabilitation
• Psychiatry
• Radiology / Medical Imaging
• Urology / Genitourinary Surgery
OVERSEAS PATIENTS/POLICY & PROCEDURES
On admission, if you are using private medical insurance we will contact your Insurance company on your behalf and send them all of the necessary documentation. We will also send them updated reports and stay in contact with them throughout your stay. Our patient Welfare Manager will work as a liaison between you and your Insurance Company, ensuring everything runs as smoothly as possible and that your experience with us is as hassle and stress free as possible.
If your treatment in the hospital requires you to stay after your scheduled return date, we will coordinate with your insurance company to arrange new flights and you will be able to stay in the clinic until the arranged date.
If required we are able to provide a medical escort (doctor or nurse) and medical equipment e.g. oxygen, for repatriation and transport to the airport (Paphos or Larnaca).
FULL CONTACT DETAILS
The Royal Artemis Medical Centre
2 Pavlou Crineou Street
8035 Paphos, Cyprus
Phone: +357 26 961 600 (6 lines), +357 26 961 300
Fax: +357 26 963 670
FREE PHONE: 8000 76925
FREE PHONE: 80000 199
General Enquiries and Appointments: info@RoyalHospital.eu
Haemodialysis Sessions: haemodialysis@RoyalHospital.eu
Dear Angie,we just wanted to say a special thank you to you,as the exceptional front of house and welfare member of staff,along with the wonderfil team for looking after us last week and to let you know we are safely back in the UK after a wonderful few days on the island of Cyprus.
We are now back home in the UK after our holiday in Cyprus. Unfortunately I was suddenly taken ill soon after my arrival at the Athena Beach Hotel which necessitated an overnight stay in the Royal Artemis Hospital whilst various tests were carried out plus some follow up tests the following day. This was a difficult and worrying time particularly for my wife Janet who suddenly found herself alone in Cyprus. However Dr Sasho Valkov and his colleagues provided immediate support which ensured Janet was assured I was receiving the best attention. The moral support provided by the hospital staff was particularly important. We should be grateful if you would pass on our gratitude and thanks to the team at the hospital with particular thanks to Katie (especially for introducing us to Cyprus wine). Fortunately the various tests were clear and we were able to enjoy a quiet holiday for our remaining time in Cyprus. We hope you all have a very calm Summer at the Royal Artemis. Kind regards and once again many thanks
Would your pass this email to Katie Weltare dept. Dear Katie, 1 am the father of Vicki Holt who spent several day from 20th April at your hospital with daughter Jasmine my special granddaughter. I want to congratulate you on your efficiency in dealing with Vickis Case. All I hear is praise trom vicki on the way you handled her travel Insurance problems. You went over and beyond your working Skill to make sure you took the pressure off my daughter and Granddaughter. My wife and myself want to say a big thank you to you and The hospital for treatment jasmine had and getting her on the Plane home. Jasmine is recovering fine and starting to eat on your instructions. Victoria at the Louise Imperial hotel.a very good friend ot mine Put us at ease once she knewYOU had taken charge over all Admin. A BIG thank you.
No room for improvement. Your communication is perfect and you are friendly and calm. Thank you for your professionalism!
The hospital is exemplaty,the skill wouldn't be more friendly and helpful! The food is the best!
Everything is excellent!
Everything was good - I'd like to thank the staff for looking after my children, we are extremely greatful!